How to (network) unlock a Samsung

Prerequisites

  1. Dial *#06# to find your IMEI number
  2. Purchase your code here: Samsung Unlock Codes
  3. Your code will be emailed to you

Use your new SIM!

  1. Insert your new carrier's SIM card and reboot, you will be prompted to enter your unlock code.
  2. Enter the 8 or 16 digit unlock code that you received by email and then press unlock.
  3. There is no step 3! You should now be able to use your phone on any GSM network 

  

Supported Models

These instructions apply to any Samsung device from a supported carrier (including AT&T, T-Mobile, Rogers, Telus, Bell and many more). This includes the latest Android models like the Galaxy S6, Galaxy S5, Galaxy S4, Galaxy S3, Galaxy Note 3, Galaxy Note 4, Galaxy Note 5, Galaxy Note Edge and Galaxy Alpha as well as non-Android phones like the Samsung Focus Flash or the Samsung Gravity TXT.

 

Getting Help

If you received an error message or these steps didn't work, then contact us by replying to the email we sent you with the unlock code.  Be sure to include the following information in your email:
 
  1. What is the exact error message that you get?
  2. Attach a screenshot from the device itself with the IMEI number displayed on screen.  To do this simply dial *#06# from the dial pad to show the IMEI, then follow these instructions to take the screenshot: http://www.androidcentral.com/how-take-screenshot-samsung-galaxy-s4Or if you prefer, you can take a picture of the screen with another device/camera and send that.
  3. What is the model number of the phone
  4. What version of Android is running on the phone. Settings -> "About Device" -> Android Version

 

Troubleshooting (Galaxy S3 and Note 2 only!)

If you have a Galaxy S3 or Galaxy Note 2 and you get an error message that says "network unlock request unsuccessful" don't panic, it is very common and can be easily remedied.  Follow the steps below to get your code working.  The steps are somewhat technical so follow them carefully. Note these steps are only for those with a Galaxy S3 and Galaxy Note 2.

Show Instructions

Troubleshooting (Android 4.2.x and lower only!)

If you get an error message that says "network unlock request unsuccessful" don't panic, it is very common and can be easily remedied.  Follow the steps below to get your code working.  The steps are somewhat technical so follow them carefully. Note these steps do not apply if you are running Android 4.3 or newer.

Show Instructions